Loyalty is an interesting concept. It’s something most of us claim to have and something we look for in friends, family and colleagues. It’s also something that’s hard to define. This week, my 11 year-old daughter reminded me of a story that taught me the value of...
There’s a misconception people often make with the term ‘close a deal.’ The phrase itself simply means making a deal happen, nothing more. It is not, as some seem to think, a euphemism for deception or malicious activities designed to force a deal. Unfortunately,...
There’s a comedian who does a bit about watching horrible news on TV. He tells a story about dropping to his knees watching heart-rending images and feeling overwhelming fear. Then he goes to the kitchen, and looks out the window, and everything’s… fine. There are...
In business conversations we often talk about expert opinion. It’s human nature to seek guidance from the people who ‘know best’. That doesn’t mean that people who aren’t considered experts or don’t have an insider view on a business’ leadership can’t provide valuable...
The clues were there, you just didn’t see them. The fact that your wife was so specific about the restaurant, and the time, was unusual but it didn’t click until it was too late. You should have figured it out a few weeks ago when your brother went out of his way to...
Perception is a fascinating concept. Everything we see and do is really just our perception of the things we’ve seen and done. That perception may be completely different to how others perceived the same events. It is a totally subjective concept. You can influence...
